CUSTOMER LOYALTY & FIELD WORKFLOWS
Rewards + Driver Scanner
Connect the customer experience to the team in the field.
Built within 7Sector
Customer portal / Mobile workflows / QR scanning
A little thank you.
Every time.
Workflow illustration · No customer information
The problem
Understand the work.
Then build around it.
A loyalty program needs to work beyond the customer screen. Employees in the field need a straightforward way to recognize a member and record the interaction without a complicated handoff.
What we built
Connect the customer experience to the team in the field.
We connected a member rewards experience with a driver portal. Customers can access their rewards pass, while authorized drivers scan a QR code, review the member interaction, and confirm a points award.
- Customer membership and rewards passes
- Points and reward redemptions
- Mobile driver portal
- Camera-based QR scanning
- Manual scan-link fallback
- Review and confirmation before awarding points
Build both sides of the experience: what the customer sees and what your staff needs to do.
Your next chapter
Have a workflow that needs its own solution?
Bring us the problem. We’ll help shape the software.